Speak Up, Be Heard, Get Results
If you have a comment or suggestion for improvements in our community, effective communication with the right people can bring results. For instance, during Open Forum at a recent Board Meeting, one resident presented several clear reasons why we need reflective stop signs in the community. This prompted a follow up by the Board and—very quickly— positive action to make this improvement.
As other examples of speaking up and being heard, a resident requested the Board for a change in how many fobs an owner can have; another resident asked for clarification of rules for parties using the Bluff; and another resident filled out a request form for gardening attention in the common area. In all these cases, a Board or staff member was assigned to look into the matter, report to the resident with the findings, and take any action necessary to address the situation.
Communication Matters. Communication shapes how people understand each other, solve problems, and work together. Effective two-way communication can build relationships, shrink misunderstandings, and produce some positive outcomes—as it did with the stop sign, fob, and landscape ideas. So, if you have something to say about a community situation, don’t just grumble about it to the neighbors. Instead, take your comments to the right source (i.e., leave a message in the office, send an email, fill out a Homeowner Request Form, post a comment on the NSCA website, or speak at a Board Meeting). It also helps to communicate with politeness, clarity, and possibly a suggestion for how your idea might be implemented or the situation might be remedied. Then watch what happens. Most likely, your idea will be heard and you will receive a response about it. Whether the response is pro or con, one way or the other, you have opened a discussion and contributed something of value by sharing your idea, expressing a need, and possibly offering a solution. Communication with a constructive intention can open doors to meaningful change and progress.
As your Communication Committee, we are always open to your ideas for the Seashore News or Niguel Shores website. You can reach us at seashorenews@hotmail.com or by leaving a message in the office.
—Sandy Homicz
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